FileBuzz: Software Download
Find shareware, freeware downloads from thousands of software titles
Call Center CRM

4 Stars

Program Name: Call Center CRM

Published By: Voicent Communications, Inc

License Type: Freeware

Date Released: April 03, 2013

Call Center CRM v8.6.2 Instant Download

Call Center CRM Desciption:


Advertisements



Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:

Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record.

Automatically save and manage Customer Opt-Out and Contact Preferences
Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.) in IVR application when they call in.

Automatically display customer information to agents
Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, such as contact and buying history, when a call is connected to an agent.

Intelligently, efficiently recognize callers and serve them accordingly
Automatically direct callers to the appropriate department, agent, Interactive Voice Recognition menu, recorded-message language, custom welcome message or however you'd like to personalize their experience when calling you.

Design and manage sales and marketing campaigns
Search customers and automatically create new outbound campaigns based on location, buying preferences, sales activity, purchasing history or other differentiation.




License: Freeware | Price: $0.00 | Size: 402 KB | Downloads (474)

Platform: Windows 2000, Windows XP, Windows , Other

Change History:

VersionDateChange Info
8.6.2 03/10/2013 Call Center CRM


Related Software
New Reviews
New Downloads Top Downloads Top Search

New Downloads

Excel Add-in for SugarCRM
PDF Encrypter for Mac
AnyStock Stock and Financial JS Charts
Easy Card Creator Express
Site Translator
Excel Add-in for SQLite
Excel Add-in for PostgreSQL
VeryPDF Image to PDF OCR SDK for .NET
Web Log Suite
PDF to Table Extractor
AnyMap JS Maps
LinkedIn Company Extractor
Excel Add-in for Oracle
PDF Batch Print Master
Ace Clipboard History
Pixillion Plus Edition for Mac
Crescendo Music Notation Editor Free
EximiousSoft Logo Designer Pro
PDF to Excel OCR Converter
Office to Image Converter
Gihosoft Mobile Phone Transfer
LetsExtract Email Extractor
Express Burn Plus Edition
Excel Add-in for HubSpot
Network Shares Recycle Bin

Top Downloads

Opera Mini
Turbo C++
Abyss Web Server X1
TaskMerlin Project Management Software
Macrorit Disk Partition Expert Server Edition
Foxit Advanced PDF Editor
Kids Online Browser
Rapid PHP Editor
MathCast
Cleanup and Update Tool for Cisco CUCM
SourceMonitor
FTP!
Open-School Community Edition
Count Code
Daniel Drubin Access Control Suite
simplitec simplisafe
Multi-Process Killer Portable
SCEA Part 2 & 3 Exam EPractize Labs Enterprise
Silva 2.1a2
Agama Web Menus
aXmag Free
Flash Player Pro
Red Call Recorder
Syston Data Recovery Free
Photo! 3D Album

Top Search

Tele Marketing Call Center Crm
Call Center Crm Presentation
Call Center Crm Shareware
Open Source Call Center Crm In Php
Download Call Center Crm Software
Call Center Crm Php
Hutch Call Center Crm
Call Center Crm For Windows
Crm Call Center Ppt Presentation
Call Center Php Crm Download
Skype Crm Call Center
Crm For Call Center Wallpapers
Crm Call Center Php
Crm Php Code Call Center
Crm In Call Center History Ppt
Crm Call Center Ppt
Crm Call Center
Call Center Online Training Audio
Call Center Work Flow Visio
Call Center Service Level Reporting
Call Center Calculator Tool
Call Center Layout Visio
Call Center Services
Call Center Victoria
Call Center Call Flow Process