123 Live Help Chat Server Software v2.1

123 Live Help Chat Server Software Desciption:

Live support& live help software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent is just a click away. Java chat server, full-featured& Cheap Price. Optional video chat for staff.

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123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. It's Java chat server& flash live chat client with cheap price.

123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.

Features:

*Real-time Text Chat & Optional Video Chat for Staff

123LiveHelp java server enables instant chat.

*Web-based Client

123LiveHelp flash client loads fast and is completely web-based, so the end users don't need to download any plug-in application to chat directly with staff.

*One to One Chat

between (potential) customers and agent.

*Visitors Waiting in Queue

to get the permission to chat with agent.

*Chat Transfer

from one representative to another.

*Canned Answers

Agent has predefined answers to serve clients more efficiently and eliminate typing repetitive answers.

*Auto-detect Customer Language

and display interface language.

*Member or Guest

Visitors can choose to directly chat as guest, or register to keep his identity.

*Multiple Chat Requests

One agent can chat with multiple clients, multiple agents are also supported.

*Push URL

Push web pages to the visitor.

*Custom UI

Customizable client interface, and skin collection to choose the right style from.

*Integrate External Database

of your existing portal or forum.

*Auto-detect User Details

Auto-detect extensive visitors information including IP address and country, display summary in agent window.

*Backend Monitor

Admin has overall power to monitor all the conversation that are currently in progress. *Sound Notification

*Department Management

*Account Management

*Search Transcripts

License: Shareware | Price: $599.00 | Size: 17.8 MB | Downloads (1188)

Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Mac OSX, Linux , Unix,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k