Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website (showing as much or as little of SimpleHelp as you wish). Your technicians then pick who they connect to and how many sessions they join. When connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Available for a wide range of platform operating systems. Licensed at a one-off cost from $795.
Windows Vista
Did you know that over 94% of personal computers have hidden corrupt dangerous files with over 150 hidden errors and bugs on them? PC registry cleaner is a great computer tech support tool that will remove errors and bugs from your PC safely and...
SupportSmith is an integrated platform that provides Remote Desktop access and Live Customer Support, establishing secure SSH/2 AES 128-bit encrypted connections between computers, passing through NATs, firewalls and proxies.
SupportSmith offers a...
Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let...
SkyFex Remote Assistant is a service that allows seeing what is happening on the remote computer desktop in real time.
This is a secure service, does not require additional software installation and configuration and works transparently through...
Techinline is a next generation service, which makes remote support easier and much more affordable than ever before. It lets you remotely view, diagnose and resolve problems for your customers' problems around the world.
Give your technical support...
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with...
Omni Customer Support allows you to improve the quality of your customer support
The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution
It...
HelpBeam lets you instantly connect to and control a remote computer over the Internet, across firewalls and proxies, using any browser with no installation necessary.
HelpBeam is a web-based remote support service that provides a simple way for...
Instant Housecall is the award-winning remote support tool that gives you secure remote access to your customer's PC through firewalls. Deliver remote support with no port forwarding and no dynamic IPs to worry about. Offer remote assistance from your...
The software Live SiteŽ is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be...