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The Job Log

Program Name: The Job Log

Published By: Lazy Bayou

License Type: Shareware

Date Added: October 30, 2008

The Job Log v3.0

The Job Log Desciption:




The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner. Requirements: IE 6.0 or later

License: Shareware | Price: $24.95 | Size: 40.2 MB | Downloads (47)

Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 , Windows Vista

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