Program Name: SupportCalls System Published By: AssistMyTeam License Type: Shareware Date Released: March 03, 2009 |
SupportCalls System Desciption:
An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics reporting.
License: Shareware | Price: $1500.00 | Size: 22.0 MB | Downloads (275) Platform: Windows XP, Windows 2003 , Windows Vista
Term:
Helpdesk
- Service Desk - Crm - Customer Service - Sla - Itil - Service Level Agreements - Sms - Skype - Email Monitoring - Service Level Agreements
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