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Published By: LANDPARK

License Type: Shareware

Date Released: September 19, 2011

LANDPARK HELPDESK v3.8.A Instant Download



LandPark Helpdesk helps you achieve optimal technical support. Increase responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to the entire infrastructure of your company (purchase requests, consumables non-IT items, etc ...). Choose the helpdesk tool that is tailored to your needs with a rapid, low-cost implementation: Requests directly made by users / Requests made on behalf of users / Requests made by email / Automated scheduling / List of tickets by status / Technician Schedule , Technical group schedule or suppliers with recurring tasks / Predefined messages are sent according to event types / Searching for a solution / Searching for objects that are associated with each user / Searching for objects in your database / Memos and alerts for overdue tickets / Ticket history / Queries / Statistics / Polls and surveys / Automated escalation / Project management / Technicians management / Absence management / Priority Management / Problems and solutions settings / Ticket code settings / Access rights / Company profile settings / Activate display filters when users make requests / News Settings, etc.

License: Shareware | Price: $2911.00 | Size: 42.4 MB | Downloads (212)

Platform: Windows 3.x, Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, Windows 2003 , Windows Vista

Change History:

VersionDateChange Info
3.8.A 09/05/2011 Yes

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