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ProProfs Help Desk Software

Program Name: ProProfs Help Desk Software

License Type: Shareware

Date Released: October 16, 2018


ProProfs Help Desk Software v1.1 Instant Download

ProProfs Help Desk Software Desciption:

Happier customers are the result of faster ticket resolution and timely responses. ProProfs Customer Support Software helps agents track user requests to resolve customer-care-related issues effectively.

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A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free with no long cc emails. Agents can send canned responses and rule-based automated messages to customers, once a ticket is created, updated, assigned, and resolved. ProProfs Help Desk is a user-friendly customer service tool. With the simple issue tracking software, agents can easily track customer issues and requests in one place. No request or issue can, thus, be missed, left unattended or, unresolved. Customer success managers, help desk managers, and agents need a help desk ticketing software to effectively manage customer support queries and requests.




License: Shareware | Price: $49.00 | Size: 30.0 MB | Downloads (101)

Platform: Mac OS X, Win7 x32, Win7 x64, WinMobile, Android, Win2000, WinOther, WinVista, WinVista x64, Linux Open Source, WinServer, Pocket PC, BlackBerry, Handheld/Mobile Other, iPhone , IPod,iTouch,Mac Other,Netware,Win98


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